Roles and Responsibilities
This role requires a wide variety of strengths and capabilities, including:
- Working knowledge of a physical IT infrastructure (server, networking, storage)
- Hands on experience with hardware move/add/change in a data center environment
- Experience with ITIL control processes
- Experience supporting enterprise-class hardware deployments
- Experience with physical layer infrastructure and testing tools (racking, cabling)
- Understanding of network concepts (switching, routing, perimeter security)
- Familiarity with infrastructure applications (DNS, Active Directory)
- Understanding of operating systems (Windows, Linux, AIX)
- Understanding of data center concepts (Space, Power, Cooling)
- Understanding of media management (Tape, Hard Drives)
- Efficiently problem solve issues in a complex environment
- A mindset that challenges rather than simply understands and accepts
- Passionate about technology, innovation and continuous learning
- Ability to integrate well into a team, connect and collaborate effectively with the wider organization
- Being obsessed about our customers’ experience
- Flexibility to work non-business hours that may include weekends and/or holidays
- Willingness for occasional travel between sites within the metro area
Qualification/s
- Minimum 4+ years of experience in Data Centre