Delivery Manager

Location: Philippines


Delivery Manager


  • Leads the overall delivery management of each project under within the managed portfolio ensuring such are delivered on-time, on-budget, and on-scope.
  • Defines and finalize project scope, goals and deliverables that support business goals in collaboration with business unit and key stakeholders
  • Creates and manages the detailed timeline for project execution and ensures that resources are always aligned with such.
  • Optimizes utilization of available resources to deliver project activities within the required timeframes and agreed quality and scope
  • Coaches, mentors, motivates and supervises project team members and influence them to take positive action and accountability for their assigned work.
  • Updates the project team of the status of the project based on agreed upon frequency.
  • Clears blockers for the SMEs to perform and deliver
  • Facilitates learning through post mortem and sprint retrospective
  • Provides direct supervision and mentoring to project team members
  • Reviews technical design provided by the Solutions Architect such as database, application architecture and system interface design together with the technical delivery team.
  • Identifies, monitors and manages project risks, issues, dependencies and action plans until project implementation and closure.
  • Monitors and manages project expenses to ensure it is within cost baseline.
  • Identifies and manages project dependencies and critical path
  • Establishes and ensures appropriate governance functions for the program in accordance with enterprise policies, practices and on behalf of the executive sponsor or senior responsible owner.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Ensures that implemented solution is based on the Solutions Architect’s design and is aligned with the Enterprise Architecture


  • Exceptional leadership skills, with the ability to develop and communicate the project objectives, inspire and motivate staff, and maintain alignment with the business strategy.
  • A high degree of political sensitivity, astuteness and the ability to use the informal power structure of the organization to achieve program success and overcome obstacles.
  • A high level of empathy and the ability to vary styles of interaction to match the needs of a variety of temperaments and personalities.
  • Excellent verbal and written communication skills, including the ability to explain and “sell” the project goals and objectives to the business, as well as technical leadership.
  • Strong business acumen, especially in banking business. Familiarity with industry trends and innovation related to banking.
  • Influencing and negotiation experience and skills in an environment with high competition for resources.
  • Excellent analytical, strategic planning and execution skills.
  • Ability to develop programs and deliver them with financial and resource constraints.
  • Knowledge of project planning tools.
  • Deep understanding of:
    • Current and emerging technologies and digital transformation.
      • How other organizations are employing current and emerging technologies to drive digital business.
      • How other organizations can use current and emerging technologies to drive digital business.


  • Bachelor’s Degree in any Technology or Business-related course.
  • At least 10 years relevant experience in project delivery
  • At least 6 years practical experience as project delivery manager.
  • Preferably with experience working on digital transformation projects for Financial Services and Insurance.
  • Experience working with AGILE or DEVOPS
  • Open to hybrid work arrangement or occasional onsite work with client.

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